How We Built a Voice AI System That Handles Real Healthcare Calls
A technical deep-dive into MDFit Nova-Sonic — the AI receptionist deployed at Rothman Orthopaedic that handles appointment scheduling via natural phone conversation.
•8 min read
A technical deep-dive into MDFit Nova-Sonic — the AI receptionist deployed at Rothman Orthopaedic that handles appointment scheduling via natural phone conversation.
What we learned deploying an AI voice assistant at Rothman Orthopaedic — handling real patient calls with 5 specialized AI agents, Amazon Nova-Sonic, and Twilio.
After deploying voice AI in orthopedic practices, here is what clinicians actually want — and what they do not.